1. PAYMENT TERMS AND CONDITIONS

In order to confirm a booking, Blue Views requires a 50% non-refundable deposit.
Full balance is required 45 days prior to arrival date.
If the payment is not received on time, the booking will automatically be released.
If the booking is made 45 days or less prior to arrival date, full payment is required to
confirm the booking.

2. METHOD OF PAYMENT

Payment can be made either by:
(i) bank transfer to the bank account detailed on the Booking Form (payment confirmation should be emailed or faxed to our office) or
(ii) credit card by completing the Credit Card Authorization Form as attached in Annexure B.
Please note that a 4% surcharge will apply to credit card payments.
All prices referred to herein and/or quoted are in South African Rands and inclusive of value added tax.
If you intend paying the deposit and balance by credit card we suggest you complete the instructions on the attached credit card authorization form when making your booking so we are able to debit your credit card on the due date. We will email you confirmation that this has been done.

3. CANCELLATION TERMS AND CONDITIONS:

61 days or more prior to check-in date: Full deposit will be forfeited

31- 60 days prior to check-in date: 50% refund on the full amount

0 - 30 days prior to check-in date: Full payment will be forfeited

Should cancelled accommodation be resold, cancellation fees will be refunded less a 5% handling charge.

Should payment not be received timeously, Blue Views reserves the right to automatically
cancel such reserved accommodation.

Cancellations are valid only if advised and accepted in writing by facsimile or e-mail. In the
event of an early departure by the tenant, Blue Views reserves the right to charge for the full original booking.

4. CHANGES AND CANCELLATION BY BLUE VIEWS

In the exceptional circumstance where Blue Views can no longer provide you with the property booked or the same Rental Period (for reasons other than Force Majeure), you will have the following choices: (i) Accept an alternative property that Blue Views is able to offer to your for the same rental period (ii) Accept the change in the rental period proposed by Blue Views. Blue Views will consider refunding the sums paid if it has not been able to provide you with one
of the options above to your satisfaction. Blue Views shall not be liable for any cancellation charges for travel arrangements or any further claims by you or anyone else in your party.

5. SECURITY DEPOSIT

You will be notified of the separate security deposit which will be in addition to the rental.
(10% of the total booking) This must be paid on arrival. The security deposit will be held against the cost of any loss, damage or breakages to the property or its contents, as well as any telephone charges. You shall be liable for any deterioration or damages caused to the furniture/utilities contained in the property as well as costs related to the loss of remote controls and access discs provided to you on the first day of the rental period. Any charges to be deducted from the security deposit will be notified to you within 10 days of the end of the rental period and these charges will be deducted from your security deposit or if necessary, from your credit card.

6. ARRIVAL AND DEPARTURE TIME

Check in time is at 2pm on the day of arrival and check out time at 10am on the day of departure. We will try to accommodate reasonable requests for an early check-in or late departure but this cannot be guaranteed without payment of an additional fee to secure the property.

7. MAXIMUM NUMBER OF GUESTS

Only those persons named in the contract may use the property and under no circumstances may the total number of people sleeping at the property exceed the maximum number in the contract.

The property may be used for residential accommodation only.

8. CHILDREN

Not all properties are suitable for children. Please enquire prior to your booking.

9. TENANT RESPONSIBLITY

The person signing the Booking Form is responsible for the behavior of everyone using the rental property during the rental period.

10. NOISE/NEIGHBOR DISTURBANCE

It is not considered acceptable to make excessive noise including playing loud music and such behavior will not be tolerated as the properties are in a quiet residential area .We have had numerous complaints by neighbours regarding after hours disturbance and Blue Views CC wishes to bring to the notice of the client that this property is unsuitable for any tenants wishing to entertain in a manor which could cause disturbance to adjacent neighbours.
Whilst we want you to enjoy our facilities the management of Blue Views cannot accept responsibility for any legal or police action that may occur due to after hour's noise disturbance.

11. SAFES AND ALARMS

Please note that all properties have safes. Please ensure that all your valuables are safely locked away at all times. It is the responsibility of the persons named on the booking form and those accompanying them to fully insure their personal items and also to keep the property properly secured by setting the alarms and securing all doors and windows when going out. The Tenant shall not be entitled to make any duplicates of any access tags in respect of the Premises and shall upon departure deliver all access tags and remote controls to Blue Views or its agent.

12. INSURANCE

All guests are strongly advised to arrange comprehensive insurance against travel and other related risks as any loss or damage including theft of personal items, photographic equipment etc cannot be claimed against Blue View's insurance.

We advise all clients to take out cancellation insurance.

13. LIABILITY

Blue Views will not be liable towards you, the occupants or your guests for:
(i) Events that are not directly caused by their gross negligence
(ii) Losses incurred due to your negligence or that of one of the occupants or your guests (eg. Not keeping valuables in the safe, not activating the alarm when away)
(iii) Accidents or injuries caused by you or one of your guest's negligence or lack of caution.

14. COMPLAINTS AND PROBLEMS

The Tenant shall notify Blue Views office within 48 hours after arrival of any defects in the Premises and shall, if the Tenant has not notified Blue Views as aforesaid, be deemed to have acknowledged that the Premises were received in good order and condition.

Blue Views is not responsible for issues out of our control such as the failure of the water supply, gas, electricity, telephone or internet services, pool filtration or heating systems or any appliances although we will do our best to resolve any problems as soon as possible.

15. CLEANING SERVICE

The premises will be cleaned Monday to Saturday (1 October - 30 April) and Monday to Friday (1 May - 30 September) inclusive. There will be no service on Christmas day and New Years day. The cleaning service does not extend to your personal laundry.

16. SWIMMING POOL

All properties feature a swimming pool, these are to be used entirely at your own risk.
Whilst we endeavor to keep them as clean as possible during your stay this is not always possible on week ends and holidays and during occasional periods of extreme weather conditions.

Pool fences are available on request.

17. TELEPHONE AND INTERNET

Our properties have telephones and Wifi availability.

The internet speed is generally slower than in Europe and the US but we will do our best to assist with any technical problems.

18. CONDITIONS OF OCCUPANCY

The Premises shall be kept in a clean, tidy and sanitary condition.
The Tenant shall not cede any of its rights or delegate any of its obligations under this agreement.
The Tenant shall not sub-let, permit anyone else to occupy, or part with possession of the Premises or part thereof.
Blue Views shall at any time have reasonable access to the Premises for the purposes of inspection or for showing prospective tenants or purchasers the Premises or for any other reasonable purpose provided that Blue Views shall exercise its rights in terms hereof with the least possible inconvenience to the Tenant.

The Tenant undertakes to pay to Blue Views an amount equal to any claim made against Blue Views by anyone for any loss, damage or injury suffered in or on the Premises in consequence of any act or omission by the Tenant or any persons under the Tenant's control.

In terms of Section 45 of the Magistrate's Court Act 1944, as amended, the Tenant consents to the jurisdiction of the Magistrate's Court having jurisdiction of the Tenant's person in respect of any action or proceedings which may be instituted against the Tenant in terms of or arising out of this agreement, notwithstanding the amount of the relevant claim. Notwithstanding the aforegoing, Blue Views will be entitled, in its discretion, to institute any action or proceeding against the Tenant in terms of or arising out of this agreement and any High Court which has jurisdiction.

Should the tenant:

Fail to pay any amount due in terms of this agreement on due date; or
Commit or allow the commission of any other breach of this agreement and fail to remedy that breach within a period 7 (seven) days after the receipt of notice to that effect by Blue Views or
: repeatedly breach any of the terms of this agreement in such a manner to justify Blue Views in holding that the Tenant's conduct is in inconsistent with the intention or ability of the Tenant to carry out the terms of this agreement,
Then and in any such events Blue Views shall without prejudice to its right to damages or to its right to effect the Tenant from the Premises or to any other claim of any nature whatever that Blue Views may have against the Tennant as a result thereof:
Be entitled to cancel this agreement, or to remedy such breach and immediately recover the total cost incurred by Blue Views in so doing from the Tenant.

Should Blue Views institute action against the Tenant pursuant to a breach by the Tenant of this agreement, then without prejudice to any other rights which Blue Views may have, Blue Views shall be entitled to recover all legal costs incurred by it including attorney and own client charges, tracing fees and such collection commission as Blue Views is obliged to pay to its attorneys, from the Tenant.

The validity, interpretation and performance of this agreement will be governed by the law of the Republic of South Africa. The parties submit to the jurisdiction of the courts of the Republic of South Africa in respect of any dispute that arises in connection with this agreement.

No alteration, cancellation, variation of, or addition hereto shall be of any force or effect unless reduced to writing and signed by all parties to this agreement or their duly authorised representatives.

This agreement cancels and supersedes the terms and conditions of all prior negotiations and agreements between the parties.

This document contains the entire agreement between the parties and no party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein. No indulgence, leniency or extension of time which Blue Views may show to the Tenant, shall in any way prejudice Blue Views or preclude Blue Views from exercising any of its rights in the future.